Privacy Policy

Effective Date: March 08, 2025

At Kochi Consulting Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.kochiconsulting.com or use our consulting services, or interact with us via SMS messaging, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We collect personal information that you provide to us through our website, including but not limited to:

• Contact details (e.g., name, email address, phone number)

• Business-related information (e.g., company name, position)

• Payment and billing information (if applicable)

• Information you submit through forms or inquiries

We may also collect non-personal information, such as IP addresses, browser types, and usage data, to improve our website and services. In all cases, we collect personal information in a manner that is compliant with PIPEDA, ensuring that we are transparent about the information we collect and the purpose for which it is collected.

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2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries or requests for consulting services

• To provide, manage, and improve our consulting services

• To send updates, newsletters, or promotional information, if you have opted-in to receive such communications

• To send appointment reminders, service updates, or other transactional messages via SMS (if you provide your phone number for this purpose)

• To process payments and billing (if applicable)

• To comply with legal obligations and protect our legal rights

We will not use your personal information for purposes other than those described in this Privacy Policy unless we have obtained your consent or are required to do so by law. If you opt-in to receive SMS communications, we may send you relevant messages about our services, updates, promotions, or other information related to your interactions with us. You can always opt-out of receiving SMS messages by replying "STOP" to any message we send.

3. Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

• With our trusted service providers, including hosting companies, payment processors, and marketing partners, who assist us in operating our website or providing services to you

• If required by law, regulation, or legal process, or to respond to lawful requests from public authorities

• In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction

We do not sell, trade, or rent your personal information to third parties.

 

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no method of data transmission over the Internet or SMS is completely secure, and we cannot guarantee the absolute security of your information.

 

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your user experience. These tools help us collect information about your browsing activities on our site, such as pages visited and links clicked. You may choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

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6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely dispose of it.

 

We adhere to PIPEDA’s requirements to retain personal information only as long as necessary for the purposes for which it was collected.

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7. Accuracy

Kochi Consulting Ltd. will commit to ensuring that personal information will be complete, accurate and updated as required to fulfil the purposes for its use. Personal information will not be updated regularly, unless necessary to fulfil the purposes for which the information was collected.

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8. Your Rights and Choices
As a resident of Canada, you have certain rights regarding your personal information, including:

• The right to access and request a copy of your personal information

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal information, subject to legal limitations

• The right to opt-out of receiving marketing communications, including SMS messages, by following the instructions provided in the communication or contacting us directly

To exercise any of these rights or if you have concerns about how we handle your personal information, please contact us at info@kochiconsulting.com

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

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11. SMS Messaging

By providing your phone number to us or consenting to receive SMS communications from us, you consent to receiving transactional and marketing messages via SMS. You can opt-out of receiving future SMS messages by replying with "STOP" to any SMS message we send to you. Standard message and data rates may apply.

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12. Contact Us

All enquiries about this Privacy Policy are to be referred to our Privacy Officer. All inquiries or lodged complaints will be investigated in due course. If a complaint is found to be justified, Kochi Consulting Ltd. will take appropriate measures, including, if necessary, amending our policies and practices.  

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

Kochi Consulting Ltd.


2949-17 Avenue SE


Calgary, Alberta T2A 0P7, Canada


Email: info@kochiconsulting.com


Phone: +1 (403) 800-3474